Leadership
The same names since 1996
Two of the three people who started the company are still on roofs. The third answers the phone.
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Since 1996
Ironvane started with one truck, one crew and a rule: do the job well enough that nobody has to ring back angry. Everything since has been in service of keeping that rule as the company got bigger.
The biggest change was buying our own brake. Bending panels to the length of the run means no lap joint halfway up a slope, and it means a colour match on the porch that came off the same coil as the main roof. It is a small thing that shows up every time the light goes low.
The roofer people call second, after the first estimate did not add up, and then keep calling.
Not a storm-chase operation. We are here in February, which is when the leaks people ignored in September turn up.
A short list on purpose. Every name here is on the payroll, which is the whole answer to the subcontractor question.
The same names since 1996
Two of the three people who started the company are still on roofs. The third answers the phone.
One contact per job
The person who quoted your roof is on site the day it starts and walks the punch list at the end.
Employed, not subcontracted
The crew list is short on purpose. You get the same faces from tear-off to final sweep.
Photographs first
The people who document damage the way an adjuster reads it, and who meet them on the roof.
They cost us work occasionally. That is what makes them worth writing down.
Plenty of inspections end with us saying there is nothing to do yet. That call costs us a job and buys the next one.
No package tiers, no good-better-best. If a line is on the estimate, the reason it is there is written beside it.
You get the full set from the inspection whether or not you hire us, including the slopes with nothing wrong.
After a storm we will tarp first and talk later. Anything that assigns your claim to a contractor can wait.
We will photograph it in the light that shows the damage and tell you what we see, in writing, whether or not there is a job in it.